IVR & auto-attendant menus
The “press one for…” prompts that route every caller. Clear, evenly paced, and easy to follow the first time.
A clear, professional neutral Indian-English voice for menu prompts, greetings, and on-hold messages — the voice that represents your company every time a customer calls, delivered ready for your phone system.
Why the voice matters
For a lot of callers, the voice on your phone system is the first time they ever “meet” your company. A muddled or amateur prompt tells them something before a single human does.
Telephony is a hostile medium — compressed, often on a small speaker — so clarity and pacing matter even more than usual. I record IVR and on-hold audio to stay clean and easy to follow through all of that, and keep careful notes so your menu can grow over time without a single prompt sounding out of place.
The “press one for…” prompts that route every caller. Clear, evenly paced, and easy to follow the first time.
Main-line greetings, department mailboxes, and personal voicemail that sound like a real business, not an afterthought.
Hold loops, queue messages, and waiting announcements that reassure callers instead of irritating them.
Out-of-office, holiday, and emergency messages, ready to swap in when you need them.
Promotions, opening hours, and FAQs delivered while callers wait — useful airtime, used well.
Invalid-entry, timeout, and confirmation prompts recorded to match the rest of the system seamlessly.
Consistency
Phone systems grow one prompt at a time. I keep detailed session notes so a single line added months down the line matches the original menu exactly — same voice, tone, and level.
Clarity
Telephone audio is unforgiving. A neutral, well-articulated read with the right pace stays clear through compression and a small speaker, so callers don’t mishear an option or a number.
Telephony-ready
One clean file per prompt, named to your numbering, in the format your PBX or platform needs — full-quality WAV, or down-converted to the telephony spec your system expects.
On brand
For many callers the IVR is their first contact with you. A professional, on-brand read sets the tone before a human ever picks up.
Share your script as a numbered list of prompts, with notes on any names, numbers, or terms and how they should be said.
I record a sample prompt — before you commit — so you can hear the tone and pace against your system.
Each prompt recorded and mastered cleanly in my treated Chennai studio, with even levels across the whole set.
One file per prompt, named to your numbering and delivered in the format your system needs. Single prompts are easy to re-record later.
New to commissioning voice work? My short guide to writing a brief covers exactly what I need to quote accurately and record your prompts right the first time.
How pricing works
Smaller sets — a few menu prompts, a greeting, a short on-hold message — are priced by the total word count or per prompt. A full message library, or a system you update regularly, is priced by the finished hour of audio.
The number of prompts and how often you’ll add to them shape the figure, so rather than post a price that can’t see your script, I’d rather quote yours. Send me the prompt list and I’ll come back with a clear, no-obligation quote.
Tell me about your projectFAQ
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I’ll record a free audition prompt so you can hear the tone before you commit.